Order Processing
Orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or holidays will be handled on the next working day.
Delivery Time
Standard delivery time is 3 to 5 business days after dispatch. Delivery times may vary depending on location, weather conditions, or courier service availability.
Delivery Areas
We deliver to most serviceable locations. If your address is outside our delivery zone, you will be informed after placing your order, and we will try to find a suitable solution or issue a cancellation if needed.
Shipping Charges
Any applicable delivery charges will be communicated clearly before the order is confirmed. Charges may vary based on order size or delivery location.
Cash on Delivery (COD)
All orders are fulfilled strictly on a Cash on Delivery basis. Please ensure full payment is ready at the time of delivery. Orders may be canceled if payment is not made upon delivery.
Missed Deliveries
The delivery team will attempt to deliver your order up to two times. If both attempts fail due to unavailability or incorrect address, the order will be returned. Re-delivery may require additional charges.
Order Confirmation and Notifications
You will receive confirmation and delivery notifications by SMS, email, or phone. If you need to update your delivery details, contact us promptly.
Damaged Packages
If the parcel appears damaged or tampered with at the time of delivery, do not accept it. Inform us immediately by emailing [email protected] with your order details and photos of the package if possible.
Support
For questions related to delivery, shipping status, or courier updates, please contact us at [email protected]. Our team is available to help.